Target Setting for Business Excellence: A Strategic Approach
Target Setting is the linchpin for organizational success. Let’s delve into the intricacies of this crucial process:
The Significance of Target Setting:
Target setting stands as the foundational processes that set the tone for organizational excellence.
Levels of Target Setting:
Target setting is a comprehensive process undertaken at three critical levels:
- Organization Level – Business Plan:
At the organizational level, a meticulous business plan is crafted, encompassing 8-10 parameters. This includes both short-term and long-term goals, with a focus on sales, profit and loss, and technological advancements. - Departmental Level – Department Objectives:
Each department is assigned 10-12 objectives, creating a framework for collective efforts toward departmental goals and targets. - KRA (Key Result Areas) – Individual Level:
Individuals are assigned 5-6 Key Result Areas (KRAs) to measure and evaluate their performance. For frontline team members, objectives and targets may be team-oriented.
Target Setting and Review Frequency:
- Daily – Weekly – Monthly:
Performance target setting and review become a daily, weekly, and monthly ritual. This iterative process ensures continuous alignment with organizational goals.
DDAMAIR Approach – The Guiding Philosophy:
To achieve optimal results, TPP advocates the DDAMAIR approach – Define, Develop, Align, Measure, Analyze, Improve, and Reward.
SMART Targets:
Targets are SMART – Specific, Measurable, Achievable, Realistic, and Time-bound. This ensures clarity, feasibility, and a structured approach to goal attainment.