Mehnat, Safalta, Kamyabi (MSK) Program
In this dynamic business landscape, the demand for adding higher value is paramount. While technology can bring innovation, it’s the people who implement and drive success, both locally and globally. The commitment and engagement of individuals play a pivotal role in determining the success of any business.
Key Principles:
- Bridging Global Development with Local Implementation:
● Development may originate globally, but its implementation occurs locally.
● Success hinges on the commitment and engagement of individuals. - Common Goals and Continuous Improvement:
● Collective effort towards common goals is essential.
● Learning together is the process; working together is the key to success.
● Across all levels, adding higher value is crucial. - Front Line’s Impact on Bottom Line:
● The organization’s front line is instrumental in producing the balance sheet’s bottom line.
Programme Needs:
- Building a Participative and Performing Culture
- Cultivate a culture where everyone strives for the desired result.
- Smart work over hard work; unity and teamwork are the success mantras.
- Self-motivation, a winning attitude, and a focus on targets are essential.
- Emphasize teamwork over individual efforts.
- Leadership roles are essential for achieving results.
Programme Objectives:
- Develop Purpose:
● Instill a sense of purpose to add higher value to self, family, and organization.
● Foster commitment among individuals. - Motivate and Develop a Winning Attitude:
● Encourage a positive attitude and staying in the ‘zero’ zone. - Build Participative and Innovative Culture:
● Foster a culture of participation and innovation. - Team Focus on Targets and Goals:
● Emphasize teamwork and goal orientation. - Customer Trust through Excellence:
● Strive for customer trust through quality, cost-effectiveness, on-time delivery, and safety. - Cultivate a Culture of Team, Target, and Trust:
● Instill a strong culture centered around Team, Target, and Trust. - Cultivate “Namaskar” Culture:
● Connect, Communicate, and Commit – the three pillars of a respectful culture.
Ten Parameters for Evaluation:
- Quality- Measured by rejection and rework.
- Waste Control- Cost reduction efforts.
- Absenteeism- Unauthorized or unexplained absences.
- Punctuality- Reporting to work on time.
- Participation in Improvement- Involvement in suggestions and kaizen/ideas.
- Interpersonal Relations- Handling conflicts effectively.
- Repeatability and Reoccurrence- Embracing a first-time-right concept.
- Quality of Work- Measured by both quality and timeliness.
- Listening and Willingness to Change- Openness to feedback and adaptability.
- Teamwork- Evaluating collaboration and contribution within a team setting.